Maintenance and Support Renewal

MAINTAIN PROTECTION AND SECURITY OF YOUR LABELING INVESTMENT

Renew your Maintenance and Support Agreement (MSA) before it expires. BarTender Maintenance and Support protects your business against unexpected disruptions and enables your software to grow as your business grows.  

Renewals Chat Banner V1


4 ways to renew your MSA 

  1. Contact your BarTender authorized reseller
  2. Fill out the form to have our team contact you
  3. Call Sales and talk to one of our representatives today
  4. Start a chat conversation with one of our representatives

 

Included with Maintenance and Support 

SECURITY RELEASES & PATCHES 

Avoid downtime, malware, and other security threats from operating with unsupported software. We offer security patches, bug fixes, and service updates aligned with the latest Microsoft Windows release to ensure uninterrupted labeling. 

LIVE SUPPORT 

Receive timely responses through our live support channels, including email, phone, and chat. Gain access to 24/7/365 round the world coverage and guaranteed 1-hour first response time for business critical issues with Premium Support add-on. 

FREE SOFTWARE UPDATES

Update your BarTender software at no additional cost to stay current with the latest features and security enhancements. We notify you when a new update or version of BarTender is released.   

Unlimited Support Access 

Expand your in-house resources with unlimited access to technical experts for licensing, activation, and installation troubleshooting, along with comprehensive online resources for setup, configuration, and more.  

Let us get back to you

 

You should hear back today or the next business day.

To find your Support Number:

  1. Open BarTender Designer
  2. Click on “Help” in the top bar
  3. Select “About” from the drop-down menu

The “About BarTender” pop-up window contains your user information including Support Number.

You are being redirected to our Customer Portal.

If you have an account, then login and choose “Quote”

If you do not have an account, please sign up, then once signed in, choose “Quote”

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